Returns & Exchanges
At Hattaché Beauty & Lifestyle Goods, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unused and unopened beauty and lifestyle products.
Initiate Your Request
Log in to your Hattaché account or visit our online returns portal with your order number and email address to start the process.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all seals remain intact to qualify for a full refund or exchange.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing